Your business is extremely important to us so we operate a "no quibble" returns policy and any item purchased from us can be returned within 7 days for a refund or exchange.
Any item returned
to us must still be in a saleable condition, which effectively
means that it must be unused, the packaging must be undamaged,
and the tags must still be attached (if applicable). We're sure
you'll understand that we cannot offer a refund for an incorrectly
ordered item if it cannot be placed straight back into stock.
3 Highlands Close
Please ensure that you enclose the following info with all returns.
Customer Full Address and Postcode
Customer Contact Telephone Number
Reason For Return
Order Number or Invoice Number.
When sending something back to us, please remember that you are responsible for the package until it has been received by us. We therefore strongly recommend that you use an insured delivery method such as recorded delivery that requires our signature. On lower value items a Certificate of Posting from your post office should suffice (this is a free service offered by the Post Office).
As with the majority of Websites, we are unable to refund the postage on items incorrectly ordered.
Why Buy From Us?
prices are extremely competitive so you can be sure you're getting
a great deal
We are an official Authorised Retailer for all of our brands and products
All of our products come with a full manufacturer's warranty
Our customer support line is open 7 days a week for your convenience (01903 249642 / 07970 833076)
We operate a no quibble returns policy so items can be returned if they're wrong
Our Website uses the latest SSL technology so card payments are completely safe and secure
All orders are properly packaged, insured, and delivered to your door ASAP
We can delivery to any destination address so no more waiting in for deliveries
There are no hidden charges - the price you see is the price you pay
We hope you found the information on this page useful but if you still have any questions then please feel free to contact us at the shop (01903 249642) or at the Beach Activities Centre (07970 833076) and we will be delighted to help in any way we can.